FAQ

How do I contact Seoul Project?
For all inquires, please contact info@seoulprojects.com.

When are products restocked?
We do not tend to restock items.

What forms of payment do you accept?
We accept Visa, Mastercard, and American Express, as well as payments via PayPal.

What is your general order processing time?
Orders placed between Monday and Friday are processed within 2-3 business days. Orders placed after 2 p.m. on Fridays, over the weekends, and/or during holidays are processed the following Monday or business day.

What happens after I place an order?
You will receive a confirmation of your purchase via email immediately after your order is placed. This confirmation email will be needed when making returns so please do not discard. When your order is ready to ship, you will receive a second notice to confirm shipping, along with a tracking number.

My order seems to have gone missing?
Please contact info@seoulprojects.com and state your order number provided to you for assistance.